Model struktur kompetensi pengurusan fasiliti dan petunjuk prestasi utama Politeknik
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Date
2014-08
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Publisher
Universiti Teknologi Malaysia
Abstract
Government transformation has set out in detail the objectives, success measures and set the beginning of a major success in the areas of the country and the major success of the Field Ministry to produce the expected changes. Among factors targeted is to increase the number of high skilled labour to reached 37 per cent by the year 2015. Polytechnic Department Studies is the organization that has accounted for the realization of the mission. One of the Performance Indicator for Polytechnic transformation is whether it is the main institution of the student's choice to continue their studies. Among the main criteria that are considered in the selection of a just institutional study is what the facilities are provided by the institution. However the best facilities also requires for effective facility management, by individuals who are qualified, competent and skilled to manage them. There are some empirical studies that support the implementation of the competency of facility management in the education sectors, present research skills have more to the competency of a lecturer to deliver lessons. As such, then this state has seen there is the need to review the competency of facility management in the education sector, namely higher education, with Polytechnic has become the focus of the study. In terms of methodology, all individuals who manage facilities in 18 of polytechnics have been units of analyses and sampling procedure aims was used. To the validity of instruments, evaluation of the opinion of the expert, pilot test and analysis of factors do and for proving the hypothesis, bootstrapping analysis in SmartPLS was done. In particular, this study has shown there is a link between competency facility management with key performance indicators of the polytechnics transformation plan. This facility management concept described by five variables with 36 items and key performance indicators of the polytechnics transformation plan consists of 14 items. The findings show there are changes to the variable facility management competencies in terms of the variable name. While from the point of impact of facility management competencies against key performance indicators Polytechnic transformation plan, the study was able to prove there are three significant variables that influence and importance. The variable is the field of facility management leadership competencies the organization management and human resources; Management services; and management of operations and maintenance. The findings of this study have contributed to increased understanding of subject's studies and more importantly it also contributed to the development and strengthening of competency theory in facility management
Description
Thesis (Ph.D (Facilities Management))
Keywords
Facility management, College facilities -- Planning -- Malaysia