Business, Management, Finance and Economics

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Browsing Business, Management, Finance and Economics by Author "AlMasradi, Rajeh Bati F."

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    Leader-member exchange, work-related attitudes and organisational citizenship behaviour among administrators in higher education institutions of Saudi Arabia
    (Universiti Teknologi Malaysia, 2020) AlMasradi, Rajeh Bati F.
    Numerous studies have empirically confirmed that positive relationship exists between Leader Member Exchange (LMX) and Organizational Citizenship Behaviour (OCB). However, research on the relationship between LMX and OCB from Islamic perspective in Muslims countries is still very limited specifically, in Saudi Arabian context. Many scholars have argued that research studies are needed to examine the role of mediating variables in the relationship between LMX and OCB from Islamic perspective. Therefore, the objective of this study is to explain the influence of LMX dimensions (i.e. affect, loyalty, contribution, and professional respect) on work attitudes such as job satisfaction and affective commitment, and dimensions of OCB from Islamic perspective (i.e. Altruism, civic virtue, advocating high moral standards, and removal of harm). This study also intends to investigate the influence of work-related attitudes (i.e. job satisfaction, and affective commitment) on OCB from Islamic perspective dimensions (i.e. Altruism, civic virtue, advocating high moral standards, and removal of harm). In addition, this study tests the mediating effects of work-related attitudes in the relationship between LMX and OCB. The study applied quantitative cross-sectional approach using data collected through distribution of questionnaires to administrative employees in Saudi Arabian universities. Out of 520 questionnaires distributed, 422 were returned. After data screening, a total of 373 were usable for further data analysis. Descriptive analysis and correlations were analysed using IBM SPSS 24. Partial least square-based structural equation modelling using SMART PLS version 3.2.7 was used to analyse the measurement and structural models in this study. The findings of this study reveal that overall LMX are positively correlated with OCB. In term of dimensions, the findings prove that the relationship between LMX’s loyalty and OCB’s civic virtue is not significant; LMX’s contribution and professional respect have no relationship with all the dimensions of OCB from Islamic perspective. This study confirmed that LMX’s affect and loyalty are positively associated with the most of dimensions in OCB. This study revealed that overall LMX and its dimensions are positively correlated with job satisfaction. Also, the findings reveal that there is a significant relationship between the overall LMX with affective commitment. In terms of dimensions of LMX, this study found that only two dimensions which are affect and professional respect that significant and positively related to affective commitment. However, the finding shows that there is no significant effect of job satisfaction on OCB and on all its dimensions. In addition, the results revealed significant and positive relationships between affective commitment and OCB from Islamic perspective and with all of its dimensions. This study found that affective commitment has functioned as a mediator between the global factors of LMX and OCB, however there is no mediating effects for job satisfaction. This study provides practical and theoretical implications to the Saudi universities regarding the mechanisms to positive behaviour and attitudes among administrative staff. This study also provides empirical evidences for future studies in this research area.